
The Australian National University has taken immediate and comprehensive steps to remediate missed payments to affected staff.
A comprehensive review of payments has been underway since July 2024, with a view to remediating any underpayment identified as soon as possible. KPMG have been engaged and are supporting ANU with the remediation program.
Casual Sessional Academic (CSA) staff
Calculations for unpaid CSA timesheets have been completed, with majority of those identified now paid. The University is taking to steps to contact remaining affected former CSA staff to confirm updated details for payment.
If you are a former CSA staff member, or know former CSA staff members, we encourage you to contact the Payroll Remediation Team at paymentenquiry@anu.edu.au to confirm if you may be affected.
Casual Professional Staff
The review process for casual professional employees is complex due to the large volume of historical data involved and varying employment conditions across multiple Enterprise Agreements. For review purposes, casual professional employees have been grouped into several cohorts based on the complexity of individual employment arrangements. This approach enables the University to make payments to impacted employees as soon as practicable, rather than delaying all payments until the full review is completed. Affected staff will receive individual email communication from the University outlining additional details.
Remediation calculations for the first cohort of professional casual employees have been finalised, and payments will be made from late September 2026. Affected staff will have received email communication from ANU on Tuesday 29 September 2026 to their last known email address. In addition, staff within cohort 1 will have received a Docusign statement from KPMG outlining the payment process. Calculations for subsequent cohorts are progressing, and further updates will be provided as the program continues.
Casual professional staff – Update 30 September 2026
Correspondence to casual professional staff was sent on Tuesday, 29 September 2026, via email. The sender address for this correspondence will appear as remediation[@]remediation.anu.edu.au.
For affected staff within cohort 1, an additional statement was also sent outlining the remediation outcome. This is a Docusign statement sent from KPMG.
Both the email and Docusign statement are genuine. If you would like any additional details regarding these please contact the ANU Wage Remediation team at paymentenquiry@anu.edu.au or 02 6125 3346.
Broader payroll review
In addition to the remediation work for unpaid timesheets, ANU are conducting a full payroll vulnerability review. This review will assess historic payroll system set up to ensure compliance with relevant Enterprise Agreements and legislation. This review is occurring concurrently with the casual remediation work and will continue throughout 2026.
As the review progresses, the ANU will continue contacting current and former employees identified as underpaid.

2024 statement from ANU
Please read the statement from The Australian National University.
FAQs
Please read our FAQs for more information.
CPO message to all staff
Please read the Chief People Officer's message to staff.
Contact
The Remediation team can be contacted Monday to Friday from 9am to 5pm AEST. Please phone +61 2 6125 3346 or email paymentenquiry@anu.edu.au

Our Process
Learn about the Payroll Remediation Program process and what to expect at each stage