If you need information or support with managing your study (including extension requests and Extenuation Circumstances Applications) or would like to talk to someone about your personal wellbeing, we will have a drop-in service available at the Health and Wellbeing Building (building 156 Kambri) Level 4 (meeting room 4.2) during the following dates and times: 

Wednesday 20 September     1.30-4pm 

Thursday 21 September         9am-1pm 

Friday 22 September              9am-1pm

Staff will be able to support you, assist with navigating processes and can connect you with relevant services as required. 

Don't forget the University's 24/7 Student Wellbeing Line is also available if you would like to talk to someone - you can reach them on 1300 050 327 or by texting 0488 884 170. 

ANUOK is the official safety and well-being app for our ANU community.

The app features include quick access to Security, emergency information and current alerts, COVID updates, safety tools, a campus map and other personal support resources.

All students should download the ANUOK App.

Make sure you turn on push notifications to stay informed about what's happening that affects our community.

Download ANUOK on Google Play

Download ANUOK on the App Store

Sonder: A 24/7 personal wellbeing service that connects students with free, confidential, and immediate safety, medical and mental health care.

Sonder is a smartphone app that can provide you with 24/7 on-demand and confidential access to wellbeing and safety professionals and resources.

The app is available free of charge to all international students at ANU. Through the app, you can access:

· Multilingual chat, call and video call with nurses, doctors, psychologists, and other health professionals

· A clinically backed personal wellbeing assessment

· A digital library of self-help support articles

· Unique safety features 'track my journey' and 'check on me'

· And much more.

Sonder services are available in addition to existing on-campus health, medical and wellbeing services for ANU students. 

Read more information on Sonder and download the app here.

 

We encourage you to update your current contact information, including address, mobile, personal email and emergency contact information. This is crucial for the University to offer timely support when required and communicate important information about your studies, related administrative processes and emergencies. To ensure that your contact details are up-to-date please follow the ISIS pathway for updating personal details below:

NavBar (compass icon) > Menu > ISIS > Personal Details > Personal Information

If you encounter any difficulty in updating your personal information contact Student Central.