Education Access Plan (EAP) Renewals

Students need to check their Education Access Plan (EAP) each semester, and it is your responsibility to contact Accessibility if any changes need to be made.

Your EAP supports may expire if your registered due to a short-term condition. If the support period outlined in your medical documentation has expired, you must provide updated documentation renew your EAP.

Scenario One

You are an existing registered student with current medical documentation, and you do not require any changes to the adjustments listed in your original Education Access Plan (EAP), please complete the following steps:

1. Most EAPs are renewed automatically, if Accessibility needs to review supports with you, we will reach out and ask you to book an appointment with us.
2. Once you have received confirmation that your EAP has been renewed, please log into the Student Access Portal and follow the prompts to sign your EAP.
3. Contact Accessibility if your EAP has not renewed by the start of the teaching period or have any concerns about your EAP.

Scenario Two

Your circumstances are within one of the following:

• Your medical documentation has expired.
• Your medical condition has changed.
• You require changes to the adjustments listed in your EAP.

Please complete the following steps to renew your EAP:

1. Log into the Student Access Portal
2. Navigate to Appointments on the left pane.
3. Click on Request New Appointment at the bottom of the screen and book an appointment.
4. Fill out relevant details, upload valid supporting documents if needed, and click on Submit.
5. You will receive an email confirmation about the appointment.

Step by step guide to booking an appointment:

1. Log into the Student Access Portal
2. Navigate to Appointments on the left pane.
3. Click on Request New Appointment at the bottom of the screen.
4. Select the Appointment Type such as Advisory or Assistive Technology.
5. Select the preferred Location of the meeting such as Virtual or In Office.
6. Select the Date, Time, Staff Member, and Days of the Week for the appointment. Click on Check Availability to search for all available appointments.
7. Choose your preferred time slot, indicate your Reasons for Appointment, and click Submit Request.
8. You will receive an email confirmation about the appointment.

Note:

To check if you have current supporting documentation, please complete the following steps:

1. Log into the Student Access Portal
2. On the left panel, select the My Support dropdown option.
3. Navigate to Documents to check your documentation validity recorded in the system.