Support available

There are a range of support services available, remotely and on campus for ANU students. Visit  Teaching and Learning updates  for the current information on COVID impacts for students at ANU and Covid -19 advice for current COVID-SAFE campus alert level. If you have questions about studying remotely start by self-enrolling in the Wattle course Orientation for remote students.  

Remote students will find helpful advice as relevant within each of the links below.  

Support Links

• ANU Service desk - IT questions and support.
• Recommended student systems requirements - what computer do I need to study at ANU.
• Student Central -student administration help and advice.
• Health Safety and Wellbeing  -healthy lifestyle support.
• Access and Inclusion - disability support.
• Academic Skills - general academic skill questions.
• Digital Essentials - advice for accessing ANU systems considering IT security, privacy, and online collaboration.
• Engagement and success - supporting orientation, community building and enrichment.
• Library - online and in person training as well as access to past exams, online and print materials.
• Virtual Information Commons - remote access to software applications.
• Graduate research office - services, advice and support for HDR candidates.
• ANUSA  -student association for undergraduate students.
• PARSA  - student association for Postgraduate and HDR students.
• Dean of Students -confidential, impartial advice and support for student.
• Safe spaces - help for students suffering distress and or difficulty in studying from home.

Colleges Support

You can also contact  your ANU Colleges directly for specific program related enquiries.

• ANU College of Arts & Social Sciences »
  Online student consultations are available via Zoom for all CASS students. Book an appointment.
• ANU College of Asia & the Pacific »
  CAP offers student appointments and various CAP-student related services. Book an appointment
• ANU College of Health & Medicine  and ANU College of Science » 
  Science students can book an appointment or attend weekly online drop-in sessions. Book an appointment
• ANU College of Law »
  Face-to-face and Zoom appointments are available for ANU College of Law students. Book an appointment
• ANU College of Business & Economics »
  • CBE provides student appointments.  For more information please visit this CBE webpage
• ANU College of Engineering & Computer Science »
  CECS Student Services office provide virtual appointments over Zoom. Read more for information and appointment booking